PAL Airlines, established in 1970, is a regional carrier based in Canada with the IATA code PB. The airline operates primarily from St. John's International Airport (YYT) and provides services to destinations within Eastern Canada. PAL Airlines boasts a fleet of approximately 10 aircraft, focusing on short-haul flights and charter services.
Year of Establishment: 1970
IATA Code: PB
Main Hub: St. John's International Airport (YYT)
Fleet Size: Approximately 10 aircraft (as of 2025)
Top 5 Destinations: St. John's, Deer Lake, Wabush, Gander, and Happy Valley-Goose Bay
Official Website: www.palairlines.ca
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The passenger can carry one free-of-charge carry-on baggage of up to 5 kilograms and a personal item. Checked baggage, it can weigh up to 23kgs for each piece of baggage and a passenger will be required to pay for the extra weight. Some items like sports equipment, mobility aids, and others may need prior notice. The restricted items are flammable liquids, sharp items, and any other material that may be hazardous.
| Category | Details |
|---|---|
| Carry-On Baggage | One piece of carry-on baggage allowed, with a maximum weight of 7 kg (15 lbs) and maximum dimensions of 23 cm x 40 cm x 55 cm (9 in x 16 in x 22 in). |
| Checked Baggage | Standard allowance: Two pieces up to 23 kg (50 lbs) each, depending on fare class. |
| Excess Baggage | Additional bags and overweight items are subject to fees. Excess weight limit per bag is 32 kg (70 lbs). |
| Special Items | Items such as sports equipment, musical instruments, and fragile items may be allowed with prior notice and may incur additional charges. |
| Prohibited Items | Dangerous goods, flammable items, explosives, and certain sharp objects are prohibited. Consult PAL Airlines' official guidelines for a comprehensive list. |
Web Check-in
Similar to most airlines, passengers on PAL Airlines can check in online at least 24 hours before their flight time. You can check through the website or the mobile application of PAL Airlines by just inputting your booking details. Web check-in facility is available up to one hour before the scheduled departure time.
For domestic routes, check-in counters open 2 hours before the flight while close one hour to the scheduled time of departure. In the case of international flights, the check-in is recommended to be made three hours before take off. Please bring your booking reference and identification with you.
The beverage and meals service of PAL Airlines is service is free of charge on most flights, and items provided are water, and soft drinks, among others. For long distances, the passenger may be offered more than one round of refreshments. Specific requests for menus are rare because the airline’s service range is a rather simple one. To have a smooth flight, make your PAL Airlines reservation in advance.
1. Can I make a group booking on PAL Airlines?
Yes, the company PAL Airlines allows clients to register groups that involve ten or more passengers. For further details kindly contact the airline.
2. How can I contact PAL Airlines customer service?
You can use the company’s website or mobile phone apps, call PAL Airlines, or even engage them through their social media platforms for any complaints or concerns over bookings or otherwise.
3. Can I cancel my PAL Airlines booking for a refund?
Refund eligibility depends on your ticket type and fare rules. Check the conditions for refunds during the booking process.
4. Can I bring my pet to PAL Airlines?
Yes, PAL Airlines allows pets to travel in the cabin or as checked baggage for an additional fee. Ensure your pet meets the airline's size and weight restrictions.
5. How do I select my seat on PAL Airlines?
Seat selection is available during the booking process or afterward through the PAL Airlines booking management portal.
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