Avianca Airlines
About Avianca
Avianca S.A., which stands for Aerovías del Continente Americano S.A is the largest airline in Colombia. It has served as the country's flag carrier since it was founded as SCADTA on December 5, 1919. El Dorado International Airport has its registered office in Barranquilla along with its head office in Bogotá and acts as the airline's primary hub. Avianca unites with other airlines in the area through a codeshare system as an important airline in the Americas. It is the largest airline in Colombia and also the second biggest in South America.
Facts about Avianca Airlines
- Year of Establishment: 1919
- IATA Code: AV
- Main Hub: El Dorado International Airport (BOG) in Bogotá, Colombia
- Fleet Size: Approximately 100 aircraft
- Top 5 Destinations: Miami, New York City, Madrid, São Paulo, Cancun
- Official Website: avianca.com
Book Avianca Airlines
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Avianca Airlines check-in information
Web check-in
With web check-in, you can start your trip without any difficulties! Just go to the website of the airline, provide the booking information, and select your seat. You can download or print your boarding pass to your mobile device. After collecting your boarding pass, proceed directly to security to save time at the airport.
Airport check-in
Airport check-in is the process where you confirm your presence for a flight at the airport. You’ll need to present your ID and booking confirmation, check in your luggage if necessary, and receive your boarding pass. This step ensures your seat on the flight and allows you to proceed through security and boarding.
Avianca Airlines food & beverages
Avianca provides many drink and food options based on the duration and class of your journey. Travel with ease and relax with business class's improved options and excellent service, while economy class provides free meals, snacks, and drinks.
Avianca Airlines baggage allowances
Avianca’s baggage allowances change by fare class and route.
Economy Class: One carry-on bag (up to 10 kg/22 lbs) and one personal item. Checked baggage can be carried at an additional cost.
Business Class: Two carry-on bags (up to 16 kg/35 lbs combined) and one personal item. Includes a free checked baggage allowance of up to 2 bags (23 kg/50 lbs each).
Frequently asked questions on Avianca Airlines
1. What is Avianca’s baggage policy?
Avianca’s baggage policy includes allowances for carry-on and checked baggage, which vary by fare class. Economy typically includes one carry-on and one personal item, with additional checked baggage available for a fee. Business class includes more generous allowances.
2. How can I check in for my Avianca flight?
You can check in online via Avianca’s website or mobile app, or at the airport. Online check-in opens 24 to 48 hours before departure, depending on your destination.
3. What are Avianca’s food and beverage options?
Avianca offers complimentary meals, snacks, and beverages on long-haul flights. Economy class includes standard options, while business class features premium dining and a wider selection.
4. Can I change or cancel my Avianca flight?
You cannot get a refund and also cannot include seat selection on basic economy-class flight tickets. Economy Plus gives extra legroom, whereas Standard economy class includes seat selection and a free carry-on bag.
5. What is Avianca’s policy on special assistance?
Avianca provides assistance for passengers with special needs, including those requiring mobility aids or medical support. It’s best to inform the airline at least 48 hours before your flight to ensure your needs are accommodated.